Reservation & Payment
Bookings are subject to room availability and the rate plan selected at the time of reservation. For direct bookings, our team will confirm the room type, stay dates, guest details, and any payment or deposit requirement before the reservation is finalized.
Room rates may vary by season, room type, promotion, and booking channel. Breakfast, extra beds, tours, transfers, or other add-on services are included only when clearly stated in the booking confirmation.
Cancellation & Changes
Cancellation and change policies may differ depending on the room type, promotion, and booking channel. Flexible bookings can usually be changed or cancelled within the free-cancellation period shown in the booking terms.
Late cancellation, date changes close to arrival, or no-show may incur a charge according to the confirmed rate plan. If your travel plan changes, please contact the hotel as early as possible so the team can assist based on availability.
Guests may be asked to present a valid ID card or passport at check-in.